karatestu wrote: ↑Sat Jul 23, 2022 6:39 am
I just realised what I wrote
If you hadn't guessed it, this post is a moan. I have not gad the pleasure of using some of these services for a while. It's not every day that your mother dies.
Worst offender has been the local doctors closely followed by North Yorkshire Council. Fuck me, these guys really know how to rake something relatively simple and make it complicated . And then completely fuck it up and not even care.. it makes me want to go work for a charity where I can help people in need. Jesus, it's bloody hard work.
Before covid doctors voted not to do home visits because it took up too much time. Fair enough but who gets sent out to patient's homes now ? A paramedic. When it came to certifying the death my mum's doctor had to get the ok from the coroner because she had jot actually seen her for over three years. Then the paperwork she sent to the registrar was not accepted.
I'm about to join my mum and lose the will to live. Do government departments attract thick people with no empathy ? Tick. In the private sector you can't get away with such a lack of motivation. Being self employed I know the buck stops with me, there is nowhere to hide and I can't blame it on someone else.
Rant over.
Stu, the registrar has a job to do, he or she will need the correct information from the doctor before you can make an appointment. Hospital doctors have more experience of filling in the forms than family GPs. Give her a break, she probably doesn't do this very often for someone she hasn't seen for a while. You will soon have sympathy for her because you have a lot of form filling to come. People hate filling in forms, with good reason, some of them can be very poorly organised.
When you go to the registrar have all the information required, in the correct order, printed out and sitting in front of you. If you have Birth and Marriage certificates take them, or copies, with you. It can take quite a while with the registrar but being prepared will minimise the time taken. The registrar will really appreciate your being prepared.
Having designed forms, legal documents at that, I know a bit about forms and I also know that getting things wrong is an absolute pain. Government employees aren't "thick" and don't "lack empathy", they are trying to get it right first time so that you can get on with what you have to do. If they had to keep coming back to you to correct mistakes you would have reason to be annoyed. The registrar is employed by the council by the way.
Now, take a deep breath, look at the web sites and make a list of what each department wants, gather the information, in the correct order and then you will be ready to deal with each one as quickly and easily as possible. It is all in the preparation, just like everything else you do.
