NVA is back!
Posted: Tue Aug 27, 2019 3:35 pm
Tomasz and I are delighted to have the opportunity to bring NVA back into production.
Tomasz will lead the production side of the business – manufacturing, repairs, product research & development. Products will be built in batches, rather than to order; this reduces build time per unit without impacting build quality and minimises the cost of holding unused parts. All items will be built in, and dispatched from, the UK. Next day UK delivery will be available for stock items.
Paul will lead the commercial side of the business – the website, the HFS forum, social media. All orders will be handled through the www.nvahifi.co.uk website, accepting all major debit and credit cards, Paypal and Apple Pay. NVA customers will be able to review their order details, track shipments, and view their previous order history. The archive of NVA information, knowledge and experience at HFS will be retained, indexed and promoted.
Product Range
We will introduce a simplified range, pitched at three clear price points and giving natural upgrade paths.
Pricing
Especially in recent years, Richard chose to sell a proportion of the NVA range at a loss. That is not sustainable. However, NVA customers will continue to benefit from savings created by the direct selling model. Our retail price is still reduced by around 50% compared to selling through dealers.
Pricing will take into account; cost of parts, packaging, labour, shipping, customer service, operational expenses, premises, marketing, upgrade scheme, investment in new products, warranties, VAT. It is important to us, and all NVA customers, that pricing is set at a level that supports a business which can be relied on for quality control, long term availability and lifetime support.
NVA August 2019 Price List
Upgrade Scheme
We will be retaining the upgrade scheme, with a sliding scale of trade-in values based on item type, age and condition.
30 Day Trial / Returns Policy
We will be retaining the 30 day trial offer. Read more...
Loan Scheme
As an alternative to upfront payment, we will offer a 14 day loan scheme for most products. Loan fee and terms & conditions apply. The loan scheme will be introduced in January 2020.
Warranty Repairs
All brand new NVA products purchased on or after 24th August 2019 via www.nvahifi.co.uk are covered by our 2-year manufacturers’ warranty (pre-owned items will be sold with a 6 month warranty). NVA products purchased prior to 24th August 2019 will be repaired at cost. NVA owners who are members of the Hi-Fi Subjectivist forum will receive a 50% discount on the cost of the first 2 hours of labour for any repairs, until 31st July 2021. Read more...
What's next?
We have a limited stock of pre-built items from the acquisition of the remaining assets of NVA. We are offering these items at up to 20% discount against the January 2018 NVA price list. Order at https://www.nvahifi.co.uk/b-grade-sale
We also have a few pre-owned items. Tested and refurbished (where required) by Tomasz. Order at https://www.nvahifi.co.uk/preowned
The simplified NVA range is available for pre-order. HFS members will receive 10% cashback on any pre-orders placed before 1st October 2019 and can still utilise the upgrade scheme for their purchase (subject to the usual criteria). Cashback amount will be refunded to your payment method when we dispatch your order. Further details to follow.
A short break – Tomasz to spend some time with his young family, and I will be sailing around the Turkish Coast with my eldest daughter. We return on Monday 9th September.
Thank you for your support,
Tomasz & Paul
Tomasz will lead the production side of the business – manufacturing, repairs, product research & development. Products will be built in batches, rather than to order; this reduces build time per unit without impacting build quality and minimises the cost of holding unused parts. All items will be built in, and dispatched from, the UK. Next day UK delivery will be available for stock items.
Paul will lead the commercial side of the business – the website, the HFS forum, social media. All orders will be handled through the www.nvahifi.co.uk website, accepting all major debit and credit cards, Paypal and Apple Pay. NVA customers will be able to review their order details, track shipments, and view their previous order history. The archive of NVA information, knowledge and experience at HFS will be retained, indexed and promoted.
Product Range
We will introduce a simplified range, pitched at three clear price points and giving natural upgrade paths.
Pricing
Especially in recent years, Richard chose to sell a proportion of the NVA range at a loss. That is not sustainable. However, NVA customers will continue to benefit from savings created by the direct selling model. Our retail price is still reduced by around 50% compared to selling through dealers.
Pricing will take into account; cost of parts, packaging, labour, shipping, customer service, operational expenses, premises, marketing, upgrade scheme, investment in new products, warranties, VAT. It is important to us, and all NVA customers, that pricing is set at a level that supports a business which can be relied on for quality control, long term availability and lifetime support.
NVA August 2019 Price List
Upgrade Scheme
We will be retaining the upgrade scheme, with a sliding scale of trade-in values based on item type, age and condition.
30 Day Trial / Returns Policy
We will be retaining the 30 day trial offer. Read more...
Loan Scheme
As an alternative to upfront payment, we will offer a 14 day loan scheme for most products. Loan fee and terms & conditions apply. The loan scheme will be introduced in January 2020.
Warranty Repairs
All brand new NVA products purchased on or after 24th August 2019 via www.nvahifi.co.uk are covered by our 2-year manufacturers’ warranty (pre-owned items will be sold with a 6 month warranty). NVA products purchased prior to 24th August 2019 will be repaired at cost. NVA owners who are members of the Hi-Fi Subjectivist forum will receive a 50% discount on the cost of the first 2 hours of labour for any repairs, until 31st July 2021. Read more...
What's next?
We have a limited stock of pre-built items from the acquisition of the remaining assets of NVA. We are offering these items at up to 20% discount against the January 2018 NVA price list. Order at https://www.nvahifi.co.uk/b-grade-sale
We also have a few pre-owned items. Tested and refurbished (where required) by Tomasz. Order at https://www.nvahifi.co.uk/preowned
The simplified NVA range is available for pre-order. HFS members will receive 10% cashback on any pre-orders placed before 1st October 2019 and can still utilise the upgrade scheme for their purchase (subject to the usual criteria). Cashback amount will be refunded to your payment method when we dispatch your order. Further details to follow.
A short break – Tomasz to spend some time with his young family, and I will be sailing around the Turkish Coast with my eldest daughter. We return on Monday 9th September.
Thank you for your support,
Tomasz & Paul
Wonderful news